We don’t share all of the wonderful reviews we get from our satisfied customers, but we loved this review from Kelly Peters so much we wanted to share it with you.
Reviews like this capture exactly what we try to do at System 1. Give you exactly what you pay for, and have total clarity prior to the start of the project.
“I had contacted 4 contractors regarding this job. This company was the only one that insisted on seeing the property before providing a quote. I scheduled an initial consult, but almost cancelled because I had pretty much decided on another contractor. SO GLAD I kept the appointment!
Richard arrived within the time frame we agreed on; he called me about 10 min prior to his arrival to let me know he was on his way. He was very nice, very professional, had samples to show me textures and colors. He reviewed the first room I mentioned during the first point of contact (over the telephone), then I showed him the other jobs and asked about feasibility. Richard gave me the best quote by far. Richard included 2 rooms in the price I was quoted for one room by other companies. Richard was upfront and said that the quote for painting may not be as competitive if we had another painter that we used (we don’t), but to me it was perfectly reasonable. Richard explained the whole process in detail. I was happy with the quote, and was ready to schedule service. They were able to begin the very next day.
Pedro arrived on-time, at 7:40 am the next morning. He was very friendly and very helpful. He completed the entire job by 3 pm (maybe sooner). The place was very clean when he left, and the ceilings were super smooth! We were very happy with the result, and he did a great job cleaning up the poor patch job in the dining room. At the end of the day, I gave Pedro a check for the cost of just the plastering.
Brian came by a few days later to paint; also arrived on time at 7:40 am. As expected, Brian was also very friendly and very clean. I’m very happy we decided to have someone complete this step, because the ceilings look great; professional quality and clean lines. We had a difficult time matching the ceiling paint in the dining room. Brian even went out to buy more paint that matched better (no extra cost!). He also replaced the light fixtures. At the end of the day, I gave him a check for the cost of the painting. The point I’m trying to make here is that I paid exactly what I was quoted at the beginning; no surprise costs. Brian even offered to leave the extra ceiling paint with us!
I am so, so happy with this company. From the point of initial contact, to project completion, everything went smoothly. Excellent communication, very professional individuals, people taking pride in their work. We will gladly hire them for any job, and I will be the first to recommend them to anyone looking to re-do their ceilings. I wish these guys did more (like fixing appliances) because I would hire them for everything. This experience made me happy that I renewed my Angie’s List membership.”
– Kelly Peters (Torrance)
Thank you Kelly for such a great review.
We are always happy when a customer chooses us, and we know we are going to make them happy.
Thank you for the time you took to review our business. It means a lot.
I will pass along the compliments to my crew.
– System 1 President Richard McKinnon