System 1 Acoustics

Acoustic Ceiling Removal and Professional Painting

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Zeb Welborn January 27, 2014

Kelly Peters Reviews System 1 Acoustic Ceiling Removal on Angie’s List

We don’t share all of the wonderful reviews we get from our satisfied customers, but we loved this review from Kelly Peters so much we wanted to share it with you.

Reviews like this capture exactly what we try to do at System 1. Give you exactly what you pay for, and have total clarity prior to the start of the project.

“I had contacted 4 contractors regarding this job. This company was the only one that insisted on seeing the property before providing a quote. I scheduled an initial consult, but almost cancelled because I had pretty much decided on another contractor. SO GLAD I kept the appointment!

Richard arrived within the time frame we agreed on; he called me about 10 min prior to his arrival to let me know he was on his way. He was very nice, very professional, had samples to show me textures and colors. He reviewed the first room I mentioned during the first point of contact (over the telephone), then I showed him the other jobs and asked about feasibility. Richard gave me the best quote by far. Richard included 2 rooms in the price I was quoted for one room by other companies. Richard was upfront and said that the quote for painting may not be as competitive if we had another painter that we used (we don’t), but to me it was perfectly reasonable. Richard explained the whole process in detail. I was happy with the quote, and was ready to schedule service. They were able to begin the very next day.

Pedro arrived on-time, at 7:40 am the next morning. He was very friendly and very helpful. He completed the entire job by 3 pm (maybe sooner). The place was very clean when he left, and the ceilings were super smooth! We were very happy with the result, and he did a great job cleaning up the poor patch job in the dining room. At the end of the day, I gave Pedro a check for the cost of just the plastering.
Brian came by a few days later to paint; also arrived on time at 7:40 am. As expected, Brian was also very friendly and very clean. I’m very happy we decided to have someone complete this step, because the ceilings look great; professional quality and clean lines. We had a difficult time matching the ceiling paint in the dining room. Brian even went out to buy more paint that matched better (no extra cost!). He also replaced the light fixtures. At the end of the day, I gave him a check for the cost of the painting. The point I’m trying to make here is that I paid exactly what I was quoted at the beginning; no surprise costs. Brian even offered to leave the extra ceiling paint with us!

I am so, so happy with this company. From the point of initial contact, to project completion, everything went smoothly. Excellent communication, very professional individuals, people taking pride in their work. We will gladly hire them for any job, and I will be the first to recommend them to anyone looking to re-do their ceilings. I wish these guys did more (like fixing appliances) because I would hire them for everything. This experience made me happy that I renewed my Angie’s List membership.”

– Kelly Peters (Torrance)

Thank you Kelly for such a great review.

We are always happy when a customer chooses us, and we know we are going to make them happy.

Thank you for the time you took to review our business. It means a lot.

I will pass along the compliments to my crew.

Thanks Again!

– System 1 President Richard McKinnon

Filed Under: Acoustic Removal Tagged With: Acoustic Ceiling Removal, Angie's List, Contractors, Kelly Peters, Richard, Richard Mckinnon, Satisfied Customer, System 1, System 1 President, Torrance

Zeb Welborn September 2, 2013

Denise Kallel Reviews System 1 Popcorn Ceiling Removal in Venice

Thank you Denise Kallel from Venice for your A rating on Angie’s List.  Love hearing feedback like this from our customers!

“This was a great experience!  I have wanted to have this done for several years, but dreaded the mess that I believed would be associated with it.  I found System 1 on Angies’s List & went with them because of their great reviews.

Richard, one of the owners of this family business, came out right on time to do a walk-through to give me details on what the process would be, & he made suggestions as to how many recessed lights should be placed & where.  Since I’m not a fan of artificial lighting, we discussed how many dimmers should be placed.  Richard also advised me as to what items should be removed from each room, but I was so surprised at how much didn’t need to be!  That was a huge relief to me, as it was a lot less work than I had assumed there would be.

On the first day, the crew arrived exactly on time.  They immediately began covering the house with plastic when I was leaving for work at 8:30.  By 4:15, they called to let me know the job was done!  The ceiling had been scraped, plastered, & all of the lights had been installed.  I left work a little early to check the job & was so thrilled with what I saw!  The electrician phoned me 4 times during the day to discuss placement of the lights with relationship to the dimmers.  Due to joists in the ceiling where he had planned on running several of the lights, the plan had to be altered a bit, but it came out perfect, if not better than originally planned.  I felt so confident with the 2 electricians that I plan to use them in the future for independent work as needed.

The plan was for the painters to come 4 days later in order to give the plaster time to dry, & once again, they arrived exactly on time.  It took the whole day for them to paint the ceilings & the 2 walls, but it came out beautiful.  We discussed color & they went to a local paint store to have the correct paint color made up.

With respect to the price of the whole job, I’m not sure what I was expecting, but all in all it was worth every penny.  I think the painting cost a bit more than my own painter would have cost, and I had the option of using whomever I wanted, but I went with Richard’s painter so that the job would maintain the flow & be completed on time.  No regrets there.

The whole job was a lot less messy than I anticipated.  Most of the clean up was after the painters finished, as they had a few very small areas that needed to be scraped of the leftover acoustic material in the corners, etc.  They even offered to vacuum for me!

Every one of the guys who worked on this job was just wonderful.  They were all so friendly & thoughtful.

I can’t recommend System 1 enough!  This company was fantastic!”

Thank you Denise for the review on Angie’s List!

Filed Under: Recommendations Tagged With: A Rating, Acoustic Ceiling Removal, Angie's List, Denise Kallel, Interior Painting, Popcorn Ceiling Removal, System 1, Venice

System 1 Acoustic Ceiling Removal Makes Angie’s List Honor Roll!

Zeb Welborn June 30, 2012

System 1 Acoustic Ceiling Removal Makes Angie’s List Honor Roll!

We are pleased to announce that we recently made it on to the Honor Roll on Angie’s List.

This honor is awarded to us for having received more than two “A” grades from satisfied customers in the last 60 days. That achievement places us at the top 1% of all business in our area. Angie’s List is a great customer review web site that informs consumers about the best local businesses. They are unique in that they verify that all their reviews are written by real consumers and not paid off writers.

System 1 Acoustic Ceiling Removal Makes Angie's List Honor Roll

This isn’t the first time that Angie’s List has honored System 1. Back in January they gave us the Super Service Award for 2011. We like Angie’s List because of their commitment to customer satisfaction and hope to continue the great work. But of course our success would not be possible without all of our great clients. We greatly appreciate those who take the time to write a review. Thank you all!

 

System 1 provides acoustic ceiling removal/popcorn ceiling removal in hundreds of cities across Southern California, including Baldwin Park, Bellflower, Beverly Hills, Brea, Burbank, Tarzana, Torrance, and Tustin.  Contact Richard McKinnon at (800) 698-4410 for a FREE estimate!

Filed Under: Acoustic Removal, Angies List Super Service Award Tagged With: Acoustic Ceiling Removal, Angie, Angie's List, Baldwin Park, Bellflower, Beverly Hills, Brea, Burbank, Businesses, Consumers, Customer Satisfaction, Free Estimate, Popcorn Ceiling Removal, Richard Mckinnon, Super Service Award, System 1, Tarzana, Thank You, Torrance, Tustin

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